Jump To content Jump To Menu

Last Updated: 21 August 2008

In the mountainous surrounds of Hong Kong, road tunnels provide vital commuter links. Each day, more than 90,000 vehicles can pass through the Serco-operated Lion Rock Tunnel
In such a busy system, the safe, smooth-running of the tunnel is down to co-operation and trust

Serco

We improve services by managing people, processes, technology and assets more effectively.

About Us

Serco has grown to become one of the world’s leading service companies by working in partnership with its customers and staff to manage change smoothly and positively – and pursue continuous improvement relentlessly.

We think innovatively to help governments improve services across many areas of public life, from justice to healthcare, education to defence.

Our work ranges from the management of facilities, projects and IT systems, through to the creation of entirely new businesses. This includes the financing, design and build of new facilities, including hospitals and transport systems, as well as their day-to-day operation.  We run world-class scientific establishments, provide critical information to manage traffic, maintain buildings, operate railways and detain offenders.

Related Pages/Articles

Management and Structure

Our business model is far from conventional: Serco has more than 600 contracts, each managed like a business in its own right.

Read More

Corporate Responsibility 2007

Building Confidence - Key highlights from our Corporate Responsibility Report 2007

Back to Top