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Delivering outcomes. Serco has a unique blend of skills, knowledge and experience, that local authorities can leverage to improve citizen services.
Partnership working. Serco is working with and across the whole local community to make citizens' lives better

Serco is

working with local communities to make citizens lives better.

Transforming back, middle and front office business processes


Whatever your transformational needs, we have the solutions for you, including back office processes such as:

  • Finance and Accounting: everything from procure to pay, and record to report through to treasury management
  • People Services:  the full employee lifecycle from starters and leavers, payroll and benefits administration through to training and development and grievance case management
  • Supply Chain Management / Procurement: from supplier qualification and negotiation through to order management administration  

And Middle and Front office services such as:

  • Revenue collection and benefits administration
  • Housing property administration
  • Custodial services
  • Environmental services and waste management
  • Police control rooms and case management  

Last Updated: 17 October 2008