Contract and Performance Management
All too often, signing a good contract becomes the overriding goal of partner selection. What starts as a perfect match at contract signature becomes a painful and costly period of organisational upheaval.
In the ever-changing business world, where every enterprise must draw on the strengths of partners, managing key relationships successfully is absolutely critical.
At Serco Consulting we draw on Serco Group’s remarkable track record of developing and managing effective contracts that deliver the client's vision - and on the skills and experience of our consultants – to help our clients do exactly the same thing: put in place contracts and manage delivery performance against them. We can add value through:
- Helping you structure the right contract and validate that it will deliver your vision
- Establishing the right relationships in a multi-supplier environment
- Developing the right governance model to manage your contract
- Implementing performance management approaches that help both you and your suppliers achieve that vision.
Case Study: Defence Academy