Serco Agility Review
Serco Agility Review
Agility is the capability to identify a change factor, usually a threat or an opportunity, and respond to it quickly and effectively. An agile utility is not just comfortable with change, but is comfortable with multiple, concurrent change. Critical to becoming agile is having the ICT application and business processes that will support change and not block it.
Becoming agile means accepting that change is endemic and building an infrastructure that is smart, flexible, and with staff responding positively. Agility is an evolutionary process that should be part of a programme that instigates a set of planned rapid changes, each delivering its own benefits.
How can Serco help?
The Serco Agility Review will help you pinpoint the problems, set out the priorities, identify the options, quantify the risks and benefits and give you the route map that will meet your agility requirements. To ensure a consistent, high quality outcome we have developed the 7 Step Agility Methodology, which will give a rapid, fact-based and informed opinion of the problem areas.
We combine a range of proven analytical tools with structured interviewing, workshops, and benchmarking against industry best practice, to derive an objective view of your business performance. The results are then presented as a final report that sets a blueprint for a future roadmap to agility.

