Resource Centre
The Serco Institute Resource Centre is an online library intended to provide a first point of reference for industry figures, public officials and researchers working in and around public service markets.
It contains an extensive range of publications accumulated through the Institute’s research into competition and contracting, as well as resources drawn from the wider study of public service reform. Wherever possible we have provided links to the original sources. Where a report, book or article is not available online, we have provided detailed references and publication details.
The selection of documents referenced on the Resource Centre is by no means complete. Its current content reflects a variety of different Serco Institute projects over the years, and we are presently embarking upon a significant expansion plan. If you have any enquiries, comments or suggestions then please contact us here.